One Call Services It All

JP was very helpful and honest. He was very effective in helping us solve our hot water heater problem. Highly recommended.

Technician showed up on time. Was neat and efficient.

Very good. JP is terrific – an asset to Universe Bob also did a great djob with Sean was excellent at problem solving But why did he put this over surge ?

Kamran was very polite and was very helpful in giving us information on was he did and why.

Expensive! But service tech (Vidal) was excellent! $600 for a faucet is ridiculous

Nick from Universe came out to give an estimate for some plumbing work. He was knowledgeable and professional. He put our worries at ease and gave us a quote on the spot. He was very detailed and really took the time to explain everything that had to be done. We could not have received better customer service! When all of the work was completed he went through everything and couldn't have made this any easier as what we needed done needed to be very specific. Lindsey who I believe runs the office was also very helpful. I will certainly give them our future business and if I could give more stars I would!

Communication with the company is the best I have ever experienced. Our sales person John was very professional and knowledgeable.

Very informative and professional technicians Carlos and Quan will recommend and will use again for the installation of system.They check and ensure everything was working properly after installation.

Very good service!

Thank you to the whole team of universe. Everything was perfect. We were able to get our air conditioner fixed in a timely manner, and every technician that came to see us was on time and knowledgeable.

I’ve used Universe a few times now – in my old house and now in my new condo. I had called for an estimate for a new HVAC system and a HWH and that same day they sent an estimator named Frank – he was excellent. He offered fair and competitive pricing on the spot. He was very knowledgeable on the equipment and the maintenance. I had a quote in hand within 15-20 minutes. He explained all of the options along with a financing option if needed. Then i called him the next day after signing the contract to set up a day for them to do the install. They accommodated my request. They called day before to confirm job and arrival time. Sean, Danny, Daniel and Vinny arrived on time today and got right to work. I had a few questions they answered for me along the way. They did the install and tested the HWH and HVAC system and I was very pleased with their professionalism. They cleaned up everything and my system looks beautiful. And they have an awesome 5 year maintenance contract that came with it also. Very attractive offer. 10/10 I would definitely highly recommend Universe Home Services. One small hiccup with a cracked pipe after install BUT their technician Alex came right away and switched out the pipe and was in and out in 10 minutes problem fixed. All good. 10/10 I’d still give them because service is just as important as the install job. 6/18 first maintenance – technicians name was Keith. Arrived in the window and was very courteous and professional. Top notch service as always with Universe! Thanks!

Chris did a great job and utilized much valued creativity to keep my price down. Much appreciated!

Karl the installer was great – very professional and efficient.

Great service at a great price and they came so quickly!

Great communication, courteous. Communicated time of arrival and upon arrival. Explained AC service needs in simple terms where a novice female like myself could understand.

Very profession and Professional, I highly rate them

Universe Home services are the best all the people that work for them are great. They get right to the point we didn’t have to wait for them to come.. They know exactly what they were talking about so if anybody needs a good plumber or any other service, I will go with Universe

Workers were respectful of my home and worked in an efficient and and timely. I'm very satisfied with Universe!

Thank you, Steve, Tommy, Matthew, and Isaiah for your expertise and support this week. You made the process of obtaining and installing a new central air-conditioning system, seamless and comfortable in every way.

Excellent service with all service techs x 4 service appts for A/C and exhaust fan and thermostat!

Keith, as well as all the other technicians that showed up to work on the installation of our split units, were all courteous, professional, and friendly. once all the units were Installed and ready to go, Keith spent time with me and my wife explaining how everything worked until we understood how to operate the unit units. we have already recommended them to one of our neighbors

I had them replace lines or my hvac that were done by another company the lines installed were no good. Universal came in diagnosed the problem fix it. Good Company great guys that stand by thier work very hard to find these days i recommend them.

Will Earley Was great, He fixed my HVAC issue . Also the company has a Super easy website to set up appointments .

Electrical

Excellent service provided as always. Our technician today was Lawrence, he is a credit to Universe. His knowledge, customer advice and recommendations are on point. We will continue to use Universe services and recommend them to family and friends always. Thank you again Lawrence 👍